You are here: STALklubben>Sandbox Web>IssueTracking?>IssueExcelExportImport>IssueTracker>IssueUserHasNoClueHowToUseTheSystem1 (2024-04-18, WikiGuest)EditAttach
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| TopicClassification? | |
| STATUS | Closed |
| NUM | 2 |
| DATE_LOGGED | 38929 |
| LOGGED_BY | SupportPerson? |
| REGION | NYK |
| REGION_AFFECTED | NYK |
| SERVICE | Desktop |
| USERS_AFFECTED | Mr Clueno |
| SHORT_DESCRIPTION | User has no clue how to use the system |
| PROBLEM_DETAILS | User xyz called. He needs assistance |
| ACTION_OWNER | |
| NEXT_STEPS | 1) Educate the user on how to use function. 2) Update help text |
| START | 9:00 |
| DURATION | 1h |
| SEVERITY | 5 |
| REOC | 10 |
| FIX_PRIORITY | TBD |
| NEXT_UPDATE | 38929 |
Topic revision: r340 - 2024-04-18 - 06:15:32 - WikiGuest
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