| TopicClassification | STATUS | NUM | DATE_LOGGED | LOGGED_BY | REGION | REGION_AFFECTED | SERVICE | USERS_AFFECTED | SHORT_DESCRIPTION | SECONDLINE | PROBLEM_DETAILS | ACTION_OWNER | NEXT_STEPS | START | DURATION | SEVERITY | REOC | FIX_PRIORITY | NEXT_UPDATE | LOGS | RELEASE_RELATED |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| New | 5 | 38942.6159722222 | SupportPerson? | NYK | NYK | Desktop | Dr. Brain | Blue screen of death during system startup | Memory faulty | Replace mem | 3 | M | 38942 | ||||||||
| Closed | 3 | 38929 | SupportPerson? | NYK | NYK | Desktop | Mrs. Key | Keyboard-chair error | The error is between the keyboard and the chair. | Obvious | 12:00 | 30min | 5 | 10 | TBD | 38929 | |||||
| New | 1 | 38929 | SupportPerson? | NYK | LDN | Desktop | Mr Foo | Bar problem | Mr. Foo has the bar problem | Fix the bar problem once and forever | 11:00 | 2h | 5 | 10 | TBD | 38929 | |||||
| New | 4 | 38930 | SupportPerson? | LDN | LDN | OS | Mrs. Push | User can not find the on button | It was stolen | 5 | L | 38930 | |||||||||
| Closed | 2 | 38929 | SupportPerson? | NYK | NYK | Desktop | Mr Clueno | User has no clue how to use the system | User xyz called. He needs assistance | 1) Educate the user on how to use function. 2) Update help text |
9:00 | 1h | 5 | 10 | TBD | 38929 |
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Topic revision: r2 - 2010-02-20 - 15:44:34 - AdminUser
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